The hotel offers amenities for your comfortable stay and unforgettable experiences
Immaculate Rooms!
“Our room was spotless, with well-thought-out setups and all the amenities we needed for a comfortable stay.” view full review
Delicious Dining!
“The hotel restaurant offered a wonderful menu that was also a hit among the locals, making for an enjoyable dining experience.” view full review
Safe Parking!
“The parking facilities were secure and convenient, providing peace of mind during our stay.” view full review
Spacious Bathrooms!
“The bathroom was incredibly spacious and clean, making our mornings much more enjoyable and hassle-free.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Coffee shop
Smoke detectors
Key access
Services
Valet parking
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Room features
Air conditioning
Soundproofed rooms
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Show more
Location
Jose Maria Morelos No. 3,
Chetumal,
Mexico,
0,
Quintana Roo
Map view
street view
Jose Maria Morelos No. 3,
Chetumal,
Mexico,
0,
Quintana Roo
City landmarks
Museum
Museum de la cultura maya
710 m
Museum
Museum of Mayan Culture
840 m
Museum
Museum of the City of Chetumal
1.0
km
Square
Fuente del Pescador
810 m
Calderitas
Oxtankah Ruins
1.8
km
Chetumal
Malecon Chetumal
650 m
Blvd. Bahía 155
Aqui inicia Mexico malecon
730 m
Palacio Municipal De Othon P. Blanco
700 m
Miguel Hidalgo 47
Caimanes Park
1.1
km
Q.R.
Escuela Estatal de Danza q Roo
1.0
km
77000
La Chetumalena
1.2
km
Chetumal
casitas Park
1.6
km
Heróico Colegio Militar 22
Museo Del Faro
1.8
km
Night club
Carpe Diem
1.7
km
Kinichna Zona Arqueologica
1.8
km
Av Efraín Aguilar 488
Monumento al Mestizaje
1.9
km
Barrio Bravo
Bandshell and playground Chetumal
2.1
km
Park
Zazil Ecological Park
2.4
km
Av. Revolución
Zazil Park
2.3
km
Planetarium
Planetario Yook'ol Kaab
2.9
km
Zoo
Zoo Payo Obispo
2.9
km
77020
Parque Del Queso
2.9
km
Calle Manuel Acuña
Mujer Park
2.8
km
Beach
Dos Mulas
3.1
km
Avenida Insurgentes Javier Rojo Gomezfrente Fovissste
Zoologico Payo Obispo
3.1
km
Mall
Plaza de las Americas
3.6
km
Mall
Las Americas Chetumal
3.6
km
Nearby
Square
Explanada De La Bandera
480 m
Centro
Renaissance Statue
140 m
Bahia de Chetumal
Santuario del Manati
480 m
Restaurants
Terramar
240 m
Avenue Carmen Ochoa de Merino
Fiesta Inn Chetumal Restaurant
640 m
Avenida Alvaro Obregon # 229
La Palma
690 m
Avenida Heroes # 174 Colonial Centro. Inside Hotel Los Cocos
Los Comales Chetumal
660 m
Calle Ignacio Zaragoza esquina Francisco I. Madero
Nuit Bistro Bar
710 m
Avenida Carmen Ochoa de Merino # 191 Local #2
Sergio's Pizzas
980 m
Avenida Alvaro Obregon Esq. Av. 5 de Mayo 182
Restaurante Ventolera
820 m
Avenida Carmen Ochoa de Merino No. 166 Entre 5 de Mayo y 16 de Septiembre
Pasion Turca
980 m
Avenida Heroes No.83 #209
El Taquito
1.0
km
Plutarco Elias Calles
La Casita Del Chef
1.1
km
Avenida Alvaro Obregon 163 Entre 5 de Mayo y 16 de Septiembre
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.5
Location
8.2
Service
7.3
Dining
6.5
Guest reviews
7.4/10
based on 6 reviews
3.5/5
based on 131 reviews
7.8
7.8/10 based on 1210 reviews
#8 of 27 hotels in Chetumal based on Tripadvisor
Ben
United States,
April
2024
7.0/10
My stay at the hotel was a mixed experience. On the bright side, the rooms offered amazing views both from adjacent rooms and the outside, and the king-size bed was comfortable. However, the rooms needed painting with better workmanship. The service, while provided by bilingual staff, was forgetful and slow at times. The location, close to Blvd Bahia, was convenient for accessing bars and restaurants, but the absence of a lift could be inconvenient. Dining options varied, with the opportunity to enjoy a meal overlooking the bay, yet there were timing issues with the food availability. Overall, the hotel has potential, but there are areas that could use improvement.
Rooms
8.0
The rooms had an amazing view and a comfortable king-size bed. They would benefit from painting with better workmanship.
Service
6.0
The bilingual staff provided service, but it could be forgetful and slow at times.
Location
7.0
The hotel is conveniently located on Blvd Bahia, close to bars and restaurants, although the lack of a lift could be inconvenient.
Dining
7.0
Dining options were varied, with the chance to enjoy a meal overlooking the bay, although there were timing issues with the food availability.
Facilities
The hotel offered facilities like room service, housekeeping, valet parking, welcome drink, and tours/ticket assistance.
Fred
United States,
April
2024
7.8/10
The hotel is located in Chetumal, very close to the seafront and the ferry terminal from Ambergris Caye Belize. The rooms, although spacious and competitively priced, would benefit from an intercom for easier ordering. The service, especially from housekeeping and reception, was attentive and welcoming. The dining experience offered incredible pancakes but had a few unavailable items. The location is great for a peaceful stay, but can be lively during celebration days. The facilities are modern and well-maintained.
Rooms
7.0
The rooms were spacious and competitively priced, but lacked an easy way to order from the restaurant or front desk.
Service
8.0
The service was attentive, with great staff in reception and the restaurant. Housekeeping was also responsive and efficient.
Location
9.0
The hotel is located in Chetumal, very close to the seafront and the ferry terminal from Ambergris Caye Belize. It's peaceful but can get lively during holidays.
Dining
7.0
The dining experience offered incredible pancakes, but some items were unavailable. It's best to order early to ensure availability.
Facilities
8.0
The facilities are modern and well-maintained, ensuring a comfortable stay.
Will
United Kingdom,
February
2024
7.6/10
The hotel was comfortable, clean, and spacious, although not exactly as shown on the website. The service was friendly and helpful, especially considering the language barrier. The location was great, close to the Belize water taxi but quiet. The dining options were a bit questionable. The hotel facilities were super great.
Rooms
7.0
The room was comfortable, clean, and spacious despite not matching the website description.
Service
8.0
The staff was friendly and helpful, even with the language barrier.
Location
9.0
The location was great, close to the Belize water taxi but still quiet.
Dining
5.0
The dining experience was questionable with limited options.
Facilities
9.0
The hotel facilities were super great.
Mark
United States,
January
2024
6.6/10
My stay at the hotel was a mix of positives and negatives. The room had a nice, bright ambiance with a wonderful harbor view but had some maintenance issues like broken glass on the door. The sunset view from the balcony was delightful, although there were some minor inconveniences.
Rooms
7.0
I found the room to be nice, bright, and with a wonderful harbor view. However, there was broken glass in the door that had not been addressed.
Service
6.0
The service was a bit of a mixed bag. While the staff went beyond expectations in helping with taxi arrangements, there was a lack of proactive assistance and amenities like coffee onsite. Overall, they were nice but required prompting for most things.
Location
8.0
The hotel's location near the water taxi and being close to bars and restaurants on Blvd Bahia was convenient. It allowed for easy access to various attractions and dining options.
Dining
6.0
The dining experience had some shortcomings. Although the homemade yogurt was a nice touch, having to seek breakfast elsewhere due to limited offerings was a downside.
Facilities
6.0
The hotel offered basic facilities but lacked some conveniences like glasses in the room or ice availability. There were minor issues that affected the overall experience.
John
United Kingdom,
November
2023
7.6/10
The hotel offers spacious and competitively priced rooms with a musty smell but a personal terrace boasting a sea view. The rooms were clean, nice, and had a sea view as described. The service was outstanding, with great reception and restaurant staff who went above and beyond despite language barriers. The location is excellent, near the boat terminal and airport, albeit requiring some maintenance. The dining experience was a mix of incredible pancakes but limited food options, with street food being an alternative. The hotel facilities were convenient and well-maintained.
Rooms
8.0
The rooms were clean, nice, and had a sea view as stated in the description.
Service
9.0
The service was outstanding, with great reception and restaurant staff who were very accommodating despite language barriers.
Location
7.0
The hotel's location is excellent, just down the road from the boat terminal and a short drive to the airport, next to the sea but needing some attention and maintenance.
Dining
6.0
The dining experience offered incredible pancakes but was limited in food options, with street food as an alternative.
Facilities
8.0
The hotel facilities were convenient and well-maintained.
Pauline
United Kingdom,
April
2023
8.2/10
The hotel offers a pleasant stay with clean and nice rooms providing a pool view, though some maintenance is needed. The service is friendly but lacks proactive information sharing. The location is superb, right on the shore where the malecon starts and near the Watertaxi. The dining experience is delicious, yet limited in options. The facilities are well-maintained and enjoyable.
Rooms
8.0
The rooms were clean and nice with a pool view, though they could use some maintenance.
Service
7.0
The service was nice enough but required prompting for assistance, and certain amenities were lacking.
Location
9.0
The hotel is perfectly situated right on the shore where the malecon starts, offering easy access to the Watertaxi and the business district of Chetumal.
Dining
8.0
The dining experience was enjoyable, offering delicious dishes, though with limited options.
Facilities
9.0
The facilities are well-maintained and contribute to a pleasant stay.
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